Privacy Policy

Last Updated: November 15, 2023

1. Information We Collect

We collect different types of information from and about users of our Website, including:

1.1 Personal Information

When you subscribe to our newsletter, contact us, or interact with our Website, we may collect:

• Contact information (such as name and email address)
• Communication preferences
• Travel interests and preferences
• Any other information you choose to provide

1.2 Usage Information

We automatically collect certain information about your equipment, browsing actions, and patterns, including:

• IP address, browser type, operating system
• Pages you visit on our Website and the time spent on those pages
• The website you visited before reaching our Website
• Device information (such as device type and mobile device identifiers)

1.3 Cookies and Similar Technologies

We use cookies and similar technologies to enhance your experience on our Website. For detailed information about the cookies we use, please see our Cookie Policy.

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 To Provide and Improve Our Services

• Deliver the content and services you request
• Personalize your experience on our Website
• Improve our Website and services
• Develop new features and functionality

2.2 Communications

• Send newsletters and travel updates you have subscribed to
• Respond to your inquiries and provide customer support
• Send administrative messages about our Website or services
• Notify you about changes to our policies or services

2.3 Analytics and Research

• Analyze usage patterns and trends
• Conduct research and surveys to improve our content and services
• Generate anonymous, aggregate statistics about our users

2.4 Legal and Security

• Protect the security and integrity of our Website
• Comply with legal obligations
• Enforce our terms and policies
• Prevent and address fraud, unauthorized use, and other illegal activities

3. How We Share Your Information

We may share your personal information in the following circumstances:

3.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as hosting, analytics, customer service, email delivery, and marketing assistance.

3.2 Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of our assets, your information may be transferred as part of that transaction.

3.3 Legal Requirements

We may disclose your information if we believe in good faith that such disclosure is necessary to:

• Comply with applicable laws, regulations, legal processes, or governmental requests
• Protect our rights, privacy, safety, or property
• Protect the rights, privacy, safety, or property of others
• Prevent fraud or illegal activity

3.4 With Your Consent

We may share your information with third parties when you have given us your consent to do so.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, which may include:

• Access: The right to request access to your personal information.
• Correction: The right to request correction of inaccurate personal information.
• Deletion: The right to request deletion of your personal information.
• Objection: The right to object to processing of your personal information.
• Restriction: The right to request restriction of processing of your personal information.
• Data Portability: The right to receive your personal information in a structured, commonly used format.
• Withdrawal of Consent: The right to withdraw consent at any time where we rely on consent to process your personal information.

To exercise these rights, please contact us using the details provided in the "Contact Us" section below.

6. Children's Privacy

Our Website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information from our systems.

7. International Data Transfers

Your personal information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. By using our Website, you consent to the transfer of your information to these countries.

8. Third-Party Links

Our Website may contain links to third-party websites, applications, or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to read the privacy policies of these third parties before providing any information to them.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Canada Travel Guide
250 Howe Street
Vancouver, BC V6C 3R8
Canada

Email: [email protected]

Phone: +1 (604) 555-0123

11. Additional Information for Specific Jurisdictions

11.1 For Residents of the European Economic Area (EEA), United Kingdom, and Switzerland

If you are located in the EEA, United Kingdom, or Switzerland, the legal basis for collecting and using your personal information depends on the personal information concerned and the specific context in which we collect it.

We will normally collect personal information from you only where:

• We need the personal information to perform a contract with you
• The processing is in our legitimate interests and not overridden by your rights
• We have your consent to do so
• We need to comply with a legal obligation

If you have questions about the legal basis for processing your personal information, please contact us using the details provided in the "Contact Us" section.

11.2 For California Residents

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with specific rights regarding your personal information. In addition to the rights described elsewhere in this Privacy Policy, you have the right to:

• Request disclosure of the categories and specific pieces of personal information we have collected about you
• Request disclosure of the categories of sources from which we collected your personal information
• Request disclosure of the business or commercial purpose for collecting your personal information
• Request disclosure of the categories of third parties with whom we share your personal information
• Request deletion of your personal information
• Not be discriminated against for exercising these rights

To exercise these rights, please contact us using the details provided in the "Contact Us" section. We will respond to your request within the timeframe required by applicable law.